SarvSkill Privacy Policy
1. Introduction
SarvSkill is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our services. By using SarvSkill, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect information to improve our services and provide a seamless experience for our users.
- Personal Information: When you register or use our services, we may collect personal details, such as your full name, email address, contact number, and billing information.
- Payment Information: When making a payment, we may collect payment details like card information, which are securely processed by Razorpay. SarvSkill does not store sensitive financial data.
- Usage Data: We gather information about your interactions with our platform, including pages visited, time spent, and features used, to enhance your experience.
- Device Information: We may collect details about the device you use, including IP address, browser type, and operating system, to ensure the security and compatibility of our services.
3. How We Use Your Information
We use the information collected to:
- Provide Services: Process registrations, manage accounts, and facilitate online courses, quizzes, and other learning materials.
- Process Payments: Use Razorpay to securely process payments without storing sensitive payment details on SarvSkill servers.
- Improve User Experience: Analyze usage patterns to personalize content, improve functionality, and optimize the platform.
- Communication: Send you essential information about your account, updates, and any promotional offers (if opted in).
4. Sharing Your Information
SarvSkill only shares your information with trusted third parties under the following circumstances:
- Service Providers: We work with third-party providers, like Razorpay, to process payments and handle transactions securely.
- Legal Obligations: We may disclose your information to comply with legal requirements, enforce our terms, or protect SarvSkill’s and users’ rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.
5. Data Security
We prioritize the security of your information and take necessary measures to protect it:
- Encryption: Payment transactions are encrypted and securely handled by Razorpay.
- Access Control: Only authorized SarvSkill personnel have access to personal information, which is stored securely.
- Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your data, including:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or outdated information.
- Deletion: Request deletion of your data, subject to legal or operational restrictions.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in the communication.
7. Third-Party Links
SarvSkill may contain links to third-party websites. This Privacy Policy does not apply to external sites, and we encourage users to review the privacy policies of any external websites they visit.
8. Policy Updates
SarvSkill may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or in-app notifications.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: